How to Report Lost Items and Retrieve Them

How to Report and Retrieve Lost Items

Reporting Lost Items

Open the Fenix Ride app and select 'Lost & Found'.
Fill out the form with details about your lost item and ride.
Submit your report; our team will start the search immediately.

Retrieval Process

Our staff checks the vehicle and confirms item recovery.
We notify you via app or email once your item is found.
Arrange pickup or delivery of your lost belongings at your convenience.

Frequently Reported Lost Items

Mobile phones, wallets, and keys
Bags, umbrellas, and sunglasses
Documents, chargers, and headphones